Delivery Information

Shipping Policy

We, at Jillcart, we know the importance of the delivery of your products in the finest condition and also at your expected time, so we use the most large network of couriers to deliver your products to you in the quickest time possible.

  • Depending upon the location, the product will be shipped to you within 3-5 working days.

  • For an order of INR 1000 and above, the order will be delivered at your door step free of cost.

  • For an order of INR 1000 and less, a fixed shipping charge shall be applicable

  • The whole order amount including shipping charges will be refunded if the order is cancelled, lost or undelivered to your preferred location.

  • Shipping charges will not be refunded if you cancel a part of the order.

  • Original shipping charges will not be refunded if you return an order delivered to you.

Cancellation/Returns Policy

Return of products can be done within 2 days of date of delivery, however damaged products are not eligible for return. Products that are defective or have quality issues are eligible for replacement. In order to get a defective item replaced contact Customer Service via email at jillcartbusiness@gmail.com within 2 days from the date of product delivery. The defective product or defective part of that product will be recalled and we will Exchange the product / part.

The following defective products shall not be eligible for replacement under this 2 Day Replacement Guarantee :

  • Any jewelry that exhibits physical damage to the box or to the product

  • Any jewelry that has been washed

  • Any jewelry not in its original condition

  • Any jewelry that is returned without all original packaging and accessories, including the retail box and all other items originally included with the product at the time of delivery

Once your return is received by us, the quality will be checked and replacement for the same will be done. This is subject to your return having met the requirements of being unused, unwashed and returned within 2 days of delivery date.

Goods once ordered cannot be cancelled.

Images & Representations of Products/Services

  • Product Images are indicative in nature.

  • Actual Product may differ from the image. Please refer the product specification for the product.

For Queries/Comments

Send us your questions or comments tojillcartbusiness@gmail.com